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The art of chairmanship

Oct 3 2011  Robert Swannell, who took over as chairman of Marks and Spencer at the start of this year, tells Peter Whitehead, editor of the FT Non-Executive Directors’ Club, about the key attributes of a successful chairman - and what he discusses with Marc Bolland, M&S chief executive, in their frequent meetings.  (6m 40sec)
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Produced by Adam Jezard. Filmed by Rod Fitzgerald.
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