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Beauty industry goes digital

Apr 16 2012  Donagh Herlihy, Avon Products chief information officer, speaks with Paul Taylor about how the 126-year-old company tries to meet the 24-hour needs of Avon representatives and customers. Herlihy says 85 per cent of the 6.5m "Avon Ladies" are now online  (4m 47sec)
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Produced by Christopher Booker & Ismaeel Naar
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